F45 Unlimited | Month to Month: The minimum term for this membership contract is 28 days at the regular membership rate. Any promotional period is separate from and does not count toward this minimum term. The membership is based on a weekly, biweekly or monthly cycle via an automatic debit arrangement with your bank provider.
F45 Limited | 8x Monthly: The minimum term for this membership contract is 30 days. The membership is based on a monthly cycle via an automatic debit arrangement with your bank provider.
F45 Unlimited | 3 Month | biweekly Autopay - is a minimum 3-month package that is an ongoing membership. The minimum term for this membership contract is 3 months. A minimum of 7 biweekly payments are required. The membership is based on a biweekly cycle via an automatic debit arrangement with your bank.
F45 Unlimited | 6 Month | biweekly Autopay - is a minimum 6-month package that is an ongoing membership. The minimum term for this membership contract is 6 months. A minimum of 13 biweekly payments are required. The membership is based on a biweekly cycle via an automatic debit arrangement with your bank.
All memberships will continue past their initial term on a month to month basis until we are notified to initiate the 28 day cancellation period.
10, 20, 30 Session packs: This is an UPFRONT non-refundable purchase. The session packs and memberships will activate upon the date of purchase. Please note that no suspensions are available to upfront purchases.
10 session pack: This pack has a 2 month expiry date
20 session pack: This pack has a 4 month expiry date
30 session pack: This pack has a 6 month expiry date
Late cancel/no show fees
A $10 fee may apply, (or you will forfeit your session if you are on a session pack or limited membership) if you do not show up for a class, or late cancel for a class. Late cancel windows: 9 hours for AM classes, 2 hours for PM classes. Each member with an unlimited membership gets 1 waived late cancel charge per month. These fees apply to all sessions on all days and have been put in place to benefit every member of the studio and so no one misses out on training.
Additional sessions
If you are on a limited membership, including F45 Limited | 8x Monthly, and attend sessions beyond your included monthly allocation, the studio's current drop-in rate will be charged to your account.
Suspending your membership:
You may pause your membership with 7 days’ notice by completing our suspension form via email. Minimum freeze period is 1 week. Membership may not be suspended during the notice period of a cancellation request. Suspension periods will not count towards your contractual minimum term and will extend any applicable minimum term by the number of suspended weeks taken. Membership may not be suspended during the notice period of a cancellation request.
Maximum 6 weeks free suspensions per calendar year. Up to 4 additional suspension weeks can be purchased for $15/wk + HST. No further suspensions will be permitted.
Cancellations:
I acknowledge that we offer a 10-day cooling-off period. During this time I may change to another package or terminate my membership with no further membership fees charged to me. This may be applicable upon written submission via email to the studio within the initial 10-day period of your contract.
You may request to cancel your membership by providing 28 days’ notice and submitting our online cancellation form. If you are under a contract with a commitment period such as 3 or 6 months, you must continue your membership until your contract end date.
Promotions: For F45 Unlimited | Month to Month memberships, any promotional period is separate from and does not count toward the minimum 28-day period at the regular membership rate. Following the promotional period, the membership must remain active at the regular membership rate for a minimum of 28 days before the 28-day cancellation notice period can commence.
For memberships with a 3-month or 6-month minimum commitment, any promotional period forms part of the applicable minimum commitment period. Members remain responsible for completing the full minimum commitment, after which the membership may be cancelled in accordance with the cancellation policy.
Sickness/Injury
If a sickness or injury occurs requiring more than 6 weeks of recovery time, we will lodge a suspension or termination request pending documented proof of injury by a medical professional. Memberships are required to come off suspension for any cancellations to be processed. Documented proof must be emailed through proving the above if you are still within your commitment period. You may also transfer your membership to a friend or family member.
Referral Reward:
If you refer a friend who signs up for an ongoing membership with our studio, you will be eligible for the current referral reward.
Corporate Membership Rates:
Ask us if your company qualifies for a corporate incentive & we can set you up with our Partner membership rate. Email your studio for more details.
In proceeding with the membership I agree that F45 Training is in no way responsible for the safekeeping of my personal belongings while I attend class.
I understand that F45 Training classes are physically strenuous and I voluntarily participate in them with full knowledge that there is a risk of personal injury, property loss, and/or death. By agreeing to these terms and conditions, I acknowledge that such risks include but are not limited to heart attack, stroke, broken bones, sprains to ankles or wrists, muscle or tendon injury, back or neck injury, shoulder injury, knee injury, tendinitis, shin splints or other injury associated with high-intensity training. I acknowledge that I have considered these risks and made an informed decision to participate in F45 Training classes regardless of the risks. I have been given the opportunity to address any concerns I may have in relation to the risk of injury due to participating in F45 Training classes.
I agree to disclose to F45 Training and any person conducting an F45 Training class I participate in any pre-existing condition I experience which may be exacerbated by the exercises performed in the classes, before commencing any class. I acknowledge that F45 Training may refuse to allow me to participate in a class if they deem it unsafe to me or other participants.
I consent to the collection of personal information including health information and its use as per the F45 training privacy policy at https://f45training.com.au/privacy/. I agree to indemnify F45 Training in relation to any breach of this agreement by me.
I agree that neither I, my heirs, assigns or legal representatives will sue or make any other claims of any kind whatsoever against F45 Training any of its franchisees or its members for any personal injury, property damage/loss, or wrongful death, whether caused by negligence or otherwise.
F45 often film or photograph the studio so it is possible you will appear in the background. I agree by signing this agreement that I allow F45 to use my image in social media, promotional, and other business-related material without payment to F45.
If a provision or part thereof of this agreement is illegal, invalid, unenforceable or void in a jurisdiction it is severed for that jurisdiction and the remainder of this agreement has full force and effect and the validity or enforceability of that provision in any other jurisdiction is not affected.
