Late cancel/no show fees:
If you do not show up for your reserved spot, then it may be given to a standby member or you maybe charged according to our cancellation policies
Late cancellation within 8 hours of class will incur a £5 charge.
Late cancellation within 2 hours of class will incur a £10 charge.
No show fee will incur a charge of £20 (outside of the early cancellation window).
Freezing your membership:
You may Freeze your account with 14 days' notice by completing our Freeze form via email. Minimum Freeze period is 2 weeks. Membership may not be suspended during the notice period of a cancellation request. Suspension periods will not count towards your contractual minimum term and will extend any applicable minimum term by the number of suspended weeks taken.
All suspensions require a £20 admin fee.
Cancellations:
I acknowledge that we offer a 7-day cooling-off period and in this time I may change to another package or terminate my membership. Upon the decision of termination, I accept the charge of one week's payment. This may be applicable upon written submission via email to the studio within the initial 7 day period of your contract.
You may request to cancel your membership with 30 days notice along completing and submitting our cancellation form in person at your studio unless otherwise agreed and at the discretion of F45 Liverpool Street London. Terminations will not be final until a physical form has been signed with the studio manager present.
If you are under a contract with a commitment period such as 3, 6 or 12 months, you must continue your membership until your contract end date.
- Minimum 3 Months - this membership will automatically renew for another 3 month term respectively at that current rate you are on unless otherwise notified 30 days prior to the end of the current term. (Minimum 3 x 4 weekly payments must be reached before you can cancel)
- Minimum 6 Months - this membership will automatically renew for another 6 month term respectively at that current rate you are on unless otherwise notified 30 days prior to the end of the current term. (Minimum 6 x 4 weekly payments must be reached before you can cancel)
- Minimum 12 Months - this membership requires 30 days written notice of intent to cancel after the 12 months minimum term is completed. (Minimum 12 x 4 weekly payments must be reached before you can cancel)
If you have joined on a promotional offer and wish to terminate your account, your 30 day notice period will be applied outside of the promotional period on a full paying membership rate.
If a sickness or injury occurs requiring more than 6 weeks of recovery time we will lodge a suspension or termination request pending case of an injury that has occurred or proof of injury. Should you be in within your initial term, this termination request will break the agreed term and your 30 days notice period will commence.
Memberships are required to come off suspension in order for any cancellations to be processed. Documented proof must be emailed through proving the above if you are still within your commitment period. You may also transfer your membership to a friend or family member.
Early membership cancellation subject to studio approval and only on the criteria listed below.
- Redundancy or job loss
- Medical issue
Evidence must be submitted to support this cancellation request.
Referral Reward:
You will be entitled to receive a 10% discount on your following months membership for every member you refer in that month that signs up to one of our 3 month or 6 month contracts. Refer 5 within a month, and receive your whole next month free.
Corporate Membership Rates:
Ask us if your company qualifies for a corporate incentive & we can set you up with our Partner membership rate. Email your studio for more details.
In proceeding with the membership I agree that F45 Training is in no way responsible for the safekeeping of my personal belongings while I attend class.
I understand that F45 Training classes are physically strenuous and I voluntarily participate in them with full knowledge that there is a risk of personal injury, property loss, and/or death. By agreeing to these terms and conditions, I acknowledge that such risks include but are not limited to heart attack, stroke, broken bones, sprains to ankles or wrists, muscle or tendon injury, back or neck injury, shoulder injury, knee injury, tendinitis, shin splints or other injury associated with high-intensity training. I acknowledge that I have considered these risks and made an informed decision to participate in F45 Training classes regardless of the risks. I have been given the opportunity to address any concerns I may have in relation to the risk of injury due to participating in F45 Training classes.
I agree to disclose to F45 Training and any person conducting an F45 Training class I participate in any pre-existing condition I experience which may be exacerbated by the exercises performed in the classes, before commencing any class. I acknowledge that F45 Training may refuse to allow me to participate in a class if they deem it unsafe to me or other participants.
I consent to the collection of personal information including health information and its use as per the F45 training privacy policy at https://f45training.com.au/privacy/. I agree to indemnify F45 Training in relation to any breach of this agreement by me.
I agree that neither I, my heirs, assigns or legal representatives will sue or make any other claims of any kind whatsoever against F45 Training any of its franchisees or its members for any personal injury, property damage/loss, or wrongful death, whether caused by negligence or otherwise.
F45 often film or photograph the studio so it is possible you will appear in the background. I agree by signing this agreement that I allow F45 to use my image in social media, promotional, and other business-related material without payment from F45.
If a provision or part thereof of this agreement is illegal, invalid, unenforceable or void in a jurisdiction it is severed for that jurisdiction and the remainder of this agreement has full force and effect and the validity or enforceability of that provision in any other jurisdiction is not affected.